top of page

Refund Policy

Thank you for shopping with us. We stand behind the quality of our fishing lures and related equipment and want our customers to be satisfied with their purchases. The following policy explains the terms and conditions for returns, refunds, and exchanges.

30-Day Return Period

Customers may request a return or refund within thirty (30) calendar days of the original purchase date. Requests made after the 30-day period may not be eligible for a refund or exchange.

To begin a return request, customers should contact us with their order number and a description of the item(s) being returned.

Condition of Returned Items

To qualify for a refund, all returned merchandise must:

  • Be unused, unopened, and in original condition;

  • Include all original packaging, accessories, and documentation;

  • Show no signs of wear, installation, damage, or alteration.

We reserve the right to deny refunds for products that are returned used, opened, damaged, incomplete, or otherwise not in resalable condition.

Return Shipping Costs

Unless the item is defective or the return is the result of our error, customers are responsible for all return shipping costs. We recommend using a trackable shipping method, as we are not responsible for returns lost or damaged during transit.

Original shipping charges are non-refundable unless otherwise required by law.

Defective or Damaged Products

If an item arrives defective, damaged, or materially different from what was ordered, please contact us within the 30-day return period. Upon inspection and approval, we will gladly provide a replacement, repair, or full refund, including any applicable shipping charges related to the defective item.

We may request photographs or additional information to verify the defect before issuing a refund or replacement.

Non-Returnable Situations

We cannot accept returns or issue refunds solely because a customer changed their mind, ordered the wrong item, or no longer wants the product after purchase, unless otherwise required by applicable law.

Refund Processing

Approved refunds will be issued to the original method of payment. Please allow a reasonable processing period after the returned item is received and inspected. Financial institutions may require additional time to post the refund to the customer’s account.

Limitation of Liability

To the maximum extent permitted by applicable law, our liability for any claim relating to a product purchase shall be limited to the amount paid for the product. We are not responsible for indirect, incidental, or consequential damages arising from the use or misuse of our products.

Compliance with Applicable Law

This policy is intended to comply with applicable consumer protection laws, including relevant laws of the State of New Hampshire. If any provision of this policy is found unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

Contact Information

For questions about returns or refunds, please contact us through the contact information provided on our website.

bottom of page